Technology
Audit Readiness & Evidence Management with DiGRC
How cross-functional teams consolidated audit evidence, control mapping, and request tracking in DiGRC.
Client Context
Global Technology Company
A global technology company with product engineering, cloud infrastructure, and enterprise sales faced frequent SOC 2, ISO 27001, and customer audit cycles. IT, Finance, Compliance, and Operations each stored control evidence in different SharePoint sites, ticket systems, and email chains.
Controls were documented in policy libraries that were not consistently linked to the proof auditors requested. Audit coordinators tracked requests in spreadsheets, and version confusion over “approved” evidence was common during quarter-end reviews.
DiGRC was introduced to give audit and compliance teams one evidence repository, explicit control-to-evidence mapping, and workflows for logging and closing auditor requests.
Executive Summary
DiGRC brought structure to audit preparation across IT, Finance, Compliance, and Operations—linking controls to evidence, tracking requests in one workflow, and giving management visibility into progress and delays.
The Challenge
Audit evidence and control documentation were spread across SharePoint, network drives, and email, with weak linkage between controls and proof and no consolidated view of audit status.
- Evidence dispersed with inconsistent classification
- Controls documented separately from supporting evidence
- Audit requests tracked only via email and spreadsheets
- Version control confusion over approved records
- High manual effort and frequent auditor rework
Our Approach
DiGRC introduced a centralized evidence repository, control-to-evidence mapping, and structured audit coordination workflows.
Centralize evidence
Organized documents by control, framework, and audit cycle.
Map controls to evidence
Created direct linkage for faster validation during audits.
Track audit requests
Logged assignments and status with clear ownership and dashboards for management.
Measurable Outcomes
Audit preparation became more structured, traceable, and predictable across teams.
Key Takeaways
- Audit friction often reflects process structure, not team effort
- Control-to-evidence mapping is foundational for readiness
- Dashboards help leadership see delays before they become crises
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